Knowledge base

RIPTON documentation

Install, administer, and troubleshoot RIPTON with guidance matched to the current product release.

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13 articles

Getting started

Sign in to your workspace, send your first package, and verify the recipient download. Includes separate administrator setup checks.

Decide between a single-host pilot and a production deployment.

Install a protected RIPTON evaluation with Docker Compose or native Ubuntu services, then verify your first transfer.

Configure customer-managed PostgreSQL, Control, transfer nodes, HTTPS, and operational checks for a native production deployment.

Start, stop, restart, and verify RIPTON services with systemd or Docker Compose, including reboot behavior and safe maintenance.

Understand which systems count as nodes and how active-node capacity works.

Connect rnode to control and diagnose common registration failures.

Know which identities consume active named-user capacity.

Assign global admin roles and resource-specific folder permissions.

Understand licence enforcement, customer portal access, and early-access plan controls.

Run health checks, inspect logs, and isolate transfer problems.

Authenticate automation and use the ripton command-line client safely.

Collect useful diagnostics and escalate an issue without exposing secrets.