Guide · 7 min read

How to send LiDAR point clouds and survey deliverables to clients without an account

Clients, engineers and agencies need survey deliverables on their own systems, without installing anything. What to package, how the common delivery options compare, the controls worth having on any link, and how to know the client actually received the data.

Author
Ripton Cloud team, Product editorial
Updated

Key takeaways

  • Decide whether the client needs to view the data or use the original files. A browser viewer and a file delivery solve different problems.
  • Package the deliverable so it stands on its own: folder structure, coordinate system, units, a file list and a short readme.
  • Any delivery link should be limited to the intended people, expire, and leave a record when it is downloaded.
  • "Sent" is not "received". Confirm the client downloaded the data and that the file count and size match.

Does the client need to view the data or use it?

Point clouds and survey outputs reach very different people: engineers who load them into CAD or modelling software, GIS teams who add them to a map, project managers who only want to look, and agencies who keep them on record. Before choosing a delivery method, settle which of these each recipient is.

The client wants toWhat they needWhat works
Look at the result and take a few measurementsA browser view of the point cloud or modelA web-based point-cloud viewer or the processing platform's sharing page
Load the data into their own softwareThe original files: point clouds, orthomosaics, elevation models, reportsA file delivery they can download completely, with structure kept
Keep a record for compliance or the project fileThe files plus proof of what was delivered and whenA file delivery with a download record
Send data back to youA simple way to upload without an accountAn upload link or a shared inbox

Many projects need both: a viewer link for the people who only look, and the original files for the people who do the engineering.

Package the deliverable so it stands on its own

  • Keep a clear folder structure: point clouds, imagery, elevation models, reports and metadata in separate folders, with tiles named consistently.
  • Include a short readme: project, capture dates, coordinate reference system, vertical datum, units, accuracy statement and who to contact.
  • Add a file list with sizes, so the client can check they received everything.
  • Use the formats the client asked for. LAZ is a lossless compressed form of LAS and is usually much smaller; confirm the client's software reads it before relying on it.
  • Send the whole deliverable as one delivery, not a series of separate links the client has to collect.

How the common delivery options compare

OptionWorks well whenWatch out for
Cloud drive share linkThe deliverable is modest and the client is comfortable with that serviceFile and storage limits, links that never expire, little record of who downloaded what
The client's own portal or SFTP serverThe client requires itTheir limits, their upload speed, and a different process for every client
Shipping a driveThe dataset is too large for either side's connectionDays in transit, lost drives, no record until it arrives
Web point-cloud viewerRecipients only need to look and measureNot a substitute for the original files when engineers need them
Managed file deliveryDeliverables are large, recurring or sensitive, and you need a recordChoose one where recipients need no account or paid seat

Controls worth having on any delivery link

  • Who can open it: named recipients, or anyone with the link plus a passcode sent separately.
  • When it stops working: an expiry date long enough for the client to download, and no longer.
  • What it allows: download of this delivery only, not browsing your other projects.
  • A record: when the delivery was viewed and downloaded, and by whom.
  • A way to withdraw it: revoke access if the link went to the wrong person.

Confirm the client actually received it

  1. 1Check the download record rather than waiting for the client to say something is missing.
  2. 2Ask the client to compare the file count and total size against the file list in the delivery.
  3. 3Keep the delivery available until they confirm, then let it expire.
  4. 4Record the delivery date and what was delivered for the project file.

Where Ripton Cloud fits

In Ripton Cloud, a deliverable is sent as one package with its folder structure kept. Named recipients get a scoped link and download from a browser without an account. For someone who is not a named recipient, set a package passcode and an expiry, then share the public download link and the passcode separately. The package's Activity tab records external views and downloads. Clients can send data back through an upload link or a Shared Inbox.

External recipients and guests do not use a paid seat on any plan. Every transfer is encrypted, and the data stays on the Ripton node you run on your own servers or cloud account.

Related

Bring one real deliverable and one client contact. Send it as a package and check the download record together.

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